Administering check-ins and check-outs
Operating telephone calls from guest in house and provide all the appropriate information they need, administrating complains and resolve all issues within time limit.
Manage and greet all customers, monitor all requests, provide all required information such as room rate and directions and assist all registration process
Provide engaging text, images and video content for all socialmedia and professional accounts
Respond to customers in a timely manner
Monitor, track, report on feedback and online reviews Coordinate with Marketing, PR, and Communications teams
Studied in Princess Noura University, Majored in English Language and Translation.