الخبرة
Customer Service Rep
• Listen to customer requirements and present appropriately to make a sale.
• Maintain and develop relationships with existing customers in person, and via telephone calls and emails.
• Record sales and order information and send copies to the sales office.
• To gather market and customer information & Record details of inquiries, comments and complaints.
• Keep records and Follow up on customer interactions and transactions.
• Communicate and coordinate with internal departments.
• Greet customers warmly and ascertain problem or reason for calling.
• Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Exceutive Assistant
• With using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, to produce correspondence and documents, and maintain presentations, spreadsheets and databases.
• Perform various offices works such as typing, filing, mail preparation and Distribution, photocopies, updates of lists related to the logistic activities, preparing correspondence.
• Review income memos, and report directly to the Manger.
• Work on tenders and offers with public and private sectors (Ministry of Health, Military Medical Services), Hospitals (Al Asad, Al Mouasatt), pharmacies, medical centers.
• Devise and maintain office systems, Order and maintain stationery and equipment supplies.
• Arrange both in-house and external events
• Arrange travel, hotel, and car reservations and prepare itinerary, both corporate and personal for the Manager.
• Translate documents in Arabic to English and vice-versa.
• Photocopy and scan a variety of documents.
• Receive and arrange phone calls and greet visitors, schedule meetings, take minutes and keep notes.
Documents Controller
Manage, scan, image, organize files and control logs
Archive inactive records in accordance with the records retention schedule.
Receive and process Requests for Information, from employees or clients and maintain the requests via tracking logs.
Create new templates, such as meeting minutes, specifications, approvals and related items.
Maintain files (both paper and electronic) and databases.
Input document data into the standard registers ensuring that the information is accurate and up to date.
Type of site documents, and follows up of all the site needs.
Make sure that controlled copies of latest approved documents and drawings are given to the appropriate staff, subcontractors and suppliers as applicable.
Freelance Translator
• Read through original material and provide accurate translation from English to Arabic and vice versa.
• Proofread, edit translated materials.
• Follow various translation-quality standards to ensure legal and ethical obligations to the customer.
• Work on various topics and texts.
