الخبرة
Business Development Manager
https://www.iklinikstores.com/
Developing customer care and online sale
services, establishing the department as a point of
sale through social media platforms and calls, and
managing campaigns on all social media
platforms
Helping the business to increase sales by
attracting new customers through various
methods such as social media channels and
inbound and outbound phone calls…etc.
Leading and training employees on sales skills
and products knowledge and follow-up to inform
them of the latest news in the work
Tracking and auditing of all social media
campaigns,
Business Development Specialist
Developing their E-Commerce business
and upgrade business website with a new
products list. Increasing the level of online
shopping sales. Covering all customer
needs via social media channels
Understanding the company’s needs,
assisting companies walking through the
available products and helping them to
solve the technical problems facing them
Leading the customer care team to increase
the sales and to improve the customer
experience. Established a new call center
system for the customer care dep. with (
WE – Call center solutions )
التعليم
2007-2011, Bachelor of Arts, Sociology (GOOD), University of Ain Shams, Egypt
2007-2011, Bachelor of Arts, Sociology (GOOD), University of Ain Shams, Egypt
