دعم فني وخدمة عملاء - Alaa ALKABOUNI

I specialize in the field of IT and hold a master’s degree in web science, a leader of a technical support team, a programmer and a former teacher
I can work under pressure and with unlimited working hours and is able to understand and solve problems, lead a technical team and plan to accomplish any task. I faced many challenges, most notably dealing with clients at B To C
It was one of the most complicated tasks for us due to the difficulty of reaching customer satisfaction, yet we succeeded in that