Office Manager - Amer Aweida

Mobile : +966556629660
Email : Amer_Aweida@hotmail.com
Address : AL Khobar, Saudi Arabia

Amer Walid Fathi Aweida

Career Objective

Looking for the challenging job opportunity as manager in organizational environment where permit me to make use of my knowledge and to develop my professional experience.

Experience

Asas And Qawaeid Cont Co. KSA, Khobar
Office Manager

Job responsibilities:

Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands.
Organize and schedule meetings and appointments.
Partner with HR to maintain office policies as necessary.
Organize office operations and procedures.
Coordinate with IT department on all office equipment.
Manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time.
Provide general support to visitors.
Work on government systems (Saber – Gosi – Labor Office – Civil Defense – Muqeem, Taqat, Qiwa, Mudad ) etc.
Communicating with suppliers, importing the goods, and completing necessary procedures for goods to arrive on time.
Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff.
Organize orientation and training of new staff members.
Establish and monitor procedures for record keeping.
Design and implement office policies and procedures.
Analyze and monitor internal processes.
Prepare operational reports and schedules to ensure efficiency.
Coordinate schedules, appointments and bookings.
Handle customer inquiries and complaints.
Payroll Management.

Taibah University KSA, Al Medina
Trainer

Trainer Training Institutes for :
Comp TIA A+
Comp TIA Network+
Microsoft (MCSE, MCITP)

Job responsibilities:

Provide Course Information.
Instructors are responsible for providing accurate and timely information about their courses to the students.
Provide Students with Access to /and Feedback on Their Work.
Secure Handling of Examinations.
Observe Scheduled Class Times.
Maintain an Appropriate Learning Environment.
Maintain the Classroom Environment.

Coordination & Creation Group KSA, Khobar
Network Engineering

Job responsibilities:

Collaborate with department heads to assess near- and long-term network capacity needs.
Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records.
Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery. Acquisition & Deployment
Design and deploy County LANs, WANs, and wireless networks, including servers, routers, hubs, switches, UPSs, and other hardware.
Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
Oversee new and existing equipment, hardware, and software upgrades.
Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services.
Configure networks to ensure their smooth and reliable operation for fulfilling County objectives and processes.
Monitor network performance and troubleshoot problem areas as needed.
Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances.
Manage servers, including database, e-mail, printers, and backup servers and their associated operating systems and software.
Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
Monitor and test network performance and provide network performance statistics and reports.
Participate in managing all network security solutions.
Perform server and security audits, and system backups and recovery. Position Requirements Knowledge & Experience
Proven experience with network capacity planning, network security principles, and general network management best practices.
Excellent hardware troubleshooting experience.

Logistics Technology Services KSA, Riyadh
Support Engineering

Job responsibilities:

Installing and configuring computer hardware operating systems and applications.
Monitoring and maintaining computer systems and networks.
Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.
Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
Replacing parts as required.
Providing support, including procedural documentation and relevant reports.
Following diagrams and written instructions to repair a fault or set up a system.
Supporting the roll-out of new applications.
Setting up new users’ accounts and profiles and dealing with password issues.
Responding within agreed time limits to call-outs.
Working continuously on a task until completion (or referral to third parties, if appropriate).
Prioritizing and managing many open cases at one time.
Rapidly establishing a good working relationship with customers and other professionals, such as software developers.
Testing and evaluating new technology.
Conducting electrical safety checks on computer equipment.
Meeting Clients and solving problems.
Programming Tracking Devices.
Find solutions to the site with a team tracking the company is in India to give the client’s high potential in use.
Training customers how to use the Tracking System.
Examination system and follow-up with the Indian team to upgrade the system.
Checking and follow-up with the customer in the system.
Search and look at the problems and find appropriate solutions to the system.

Jan 2015 – Present

Jun-Dec.2014

Sep.2013–May.2014

Sep.2011 –Aug.2013

Education

Dec.2009- Jun.2010

Al-Quds Collage / Arcana Center for Training and Development Amman, Jordan
Diploma In Network & System Engineering.

Graduation Project:

Joystick Using Mobile. ( I’ve been programming the mobile to work joystick using Wi-Fi and Bluetooth and runs through mobile sensors ).

High school graduate Amman, Jordan

Training Courses

CISCO Course ( CCNA ).

MCSE Course (MCP, MCSA, MCSE).

CompTIA N+ course.

CompTIA A+ course.

ICDL Course (International Computer Driving License).

Auto CAD Course.

Customer Service Course.

Skills & Activities

Ability to work with other staff as well as independently.
Strong interpersonal and communication skills.
Excellent leadership skills.
Strong departmental and organizational abilities.
Capability to provide inventive solution to network issues.
Good sense to use available information and resources.
Confident to complete project within deadlines.
Outstanding computer knowledge including MS-office and various software.
Clear understanding of responsibilities as network engineer.
Strong analytical and time management skills.
Outstanding ability of risk identification.
Uncommon ability to provide good customer service.
Extremely detail oriented and professional.

High Knowledge and understanding of IT Infrastructure, Hardware & Networking.
Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
Monitor performance and ensure system availability and reliability.
Monitor system resource utilization, trending, and capacity planning.
Provide Level-2/3 support and troubleshooting to resolve issues.
Professional in using Microsoft Office including:
Word, Excel, Access, PowerPoint .
Dealing with different hardware and software problems on desktops, laptops and
Other peripheral devices as printers, scanners and faxes.
Professional in using AutoCAD as one of the Engineering Computer Applications.

Languages

Arabic (Mother language), English (Good; speaking, writing and reading).

Personal

Marital Status : Married
Date of Birth : 18/11/1988
Nationality : Jordanian
Got driving license