الخبرة
Service Desk Coordinator
▪ Assess and analyse the problem, to study its impact and to advise on the proper supportive functions that are necessary
▪ Recognize the problem areas, to gather the relevant information, and to conduct a thorough research to diagnose the source or the root cause of the issue.
▪ Recommend adjustments to meet the end users requirements and assist in determining, maintaining, analysing, identifying and monitoring the issues related to problem management.
▪ Keep a track record of all the relevant documentation and to make sure effective contribution is made to improvise the operational procedures
Translator
Translate all documents, episodes and articles in all fields
Marketing Specialist
▪ identify main customer groups and audience and determine the best way to reach them
▪ Plan and prepare for new ideas, suggestions and plans
▪ Announce the company activities ahead of scheduled to all concerned parties in coordination with management
BANK OF JORDAN SYRIA /Sales & Service officer
▪ Attract potential customers
▪ Opening different kinds of accounts
▪ doing transfers between same or different banks
▪ All editing of accounts (unfreeze –closing …)
▪ Issue check books and banking checks
▪ Resolve customer problems
▪ Contact with different companies for financial transactions
▪ Recommend potential products to upper managements
Accountant
▪ Preparation of monthly salaries
▪ Communication with different parties for financial transactions
Reception and Customer service
▪ Identify customer needs and refer them to appropriate service
▪ Making reports relating to the quality of the products -the quality of services and customer satisfaction
