Maysa Sameh - Office manager & e-commerce specialist | شغل أون لاين
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عضو منذ ديسمبر 27, 2022
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Office manager & e-commerce specialist - Maysa Sameh

  • $5.00  / الساعة
  • مصر
  • حفظ

I have 12 years of experience working as an office manager and hr coordinator, I have experience in a lot of fields like advertising, marketing, digital marketing, and finance

Also, I have 2 years of experience in working as an e-commerce specialist

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الخبرة

Office Manager & E-commerce Specialist

  •  Egypt,Giza
  •  أغسطس 2020 - فبراير 2022

Supports company operations by maintaining office systems and supervising staff and ensuring the smooth
running of an office on a day-to-day basis Responsibilities typically include other rules related to the company
field as:
 Working closely with internal teams such as Creative, Brand, and Product to ensure the website is up to date
 Creating, developing, editing, and managing content information, imagery, and pricing for the allocated categories
of all products across several platforms.
 Managing the website issues related to price changing, images, detail pages, and marketing content
 Managing and executing the e-commerce order cycle and handling day to day operational tasks related order
tracking, shipping status, and delivery on the e-commerce platforms ·
 Responsible for the order to cash cycle.
 Market research.
 Following up and replying to emails and complaints received from the customers.
 Support moderation activities on social media pages for any customer inquiries.
 Follow up with the call center team for customer complaints and problems.
 Coordinating with the accounting department for invoices and payment.
 Manage the courier performance and deliveries.
 Coordinate and arrange needful with the courier to make sure that consumers received products. ·
 Coordinate and arrange needful with the warehouse to facilitate the product delivery process. ·
 Extracting and preparing reports as requested.

Office Manager & HR Coordinator

  •  Egypt,Giza
  •  نوفمبر 2017 - نوفمبر 2019

Supports company operations by maintaining office systems and supervising staff and ensuring the smooth running
of an office on a day-to-day basis Responsibilities typically include:
 Organizing meetings and managing databases.
 Organizing company events.
 Dealing with correspondence, complaints, and queries.
 Discussing problems with staff.
 Reporting to management.
 Preparing letters, presentations, and reports.
 Managing office budgets.
 Liaising with staff, suppliers, and clients.
 Organizing the duties and workloads of junior administrative staff.
 Co-coordinating the activities of the reception, cleaning, utilities, and Office staff.
 Coordinate with the IT department on all office equipment.
 Assisting the organization’s HR function by keeping personnel records up to date, arranging interviews, and so on.
 Organizing staff training sessions and activities.
 Monitoring staff attendance.
 Advising line managers and other employees on employment law and the employer's own employment policies
and procedures.
 Responsible for recruiting staff for the office and providing orientation to new employees.

Office Manager & HR Coordinator

  •  Egypt, Cairo
  •  سبتمبر 2012 - أكتوبر 2016

In charge of organizing, prioritizing, and delegating tasks effectively to ensure that all administrative work is
managed competently, and in accordance with the companies’ changing priorities and deadlines.
 Coordinate the meeting and write a report.
 Set up procedures and policies for visitors.
 Making conferences and conference telephone that incoming and out of the office.
 Follow up the work in and out of the office.
 Prepare and submit the proposed budget for office income and expenses.
 Making Keep records of employees’ sick days, overtime, and vacation day’s accordance with personnel committee
policies.
 Management the factory and warehouse workers.
 Giving the operation of the factory and warehouse orders and follow-up.
 Request missing materials from the market and suppliers.
 Responsible for recruiting staff for the office and providing orientation to new employees.
 Assisting the organization’s HR function by keeping personnel records up to date, arranging interviews, and so on

Office Manager for CEO

  •  Egypt,Cairo
  •  أكتوبر 2010 - فبراير 2012

Data Entry

  •  Egypt, Giza
  •  يوليو 2010 - سبتمبر 2010

Telesales representative

  •  سبتمبر 2009 - يناير 2010

التعليم

Bachelor degree

  •  Helwan university ,Arts Islamic Archeology Department
  •  سبتمبر 2003 - مايو 2008