IT Officer - Reema Shehab

• Carry out system and hardware maintenance tasks, such as running specialized network monitoring and system protection, to ensure the technology is running effectively
• Installing and setting up computers
• Downloading all necessary software
• Provide network access and connectivity to employees
• Information security monitoring
• Manage password validation and security verification
• Provide recommendations for the purchase of new resources.
• Troubleshoot all problems in time.
• Providing technical support and solving problems remotely (online)
• System monitoring and network performance monitoring
• Supervising the internal plans of the organization in order to develop a culture of team building, and continuous learning to ensure that work is provided with the highest quality.
• Providing the necessary support to the direct manager, performing any other tasks assigned to him.
• Work on implementing the latest applications and programs for employees in the field of information security.
• Monitor and fix computer problems
• Follow up employee data and keep files and folders for employees on a regular basis.
• Helping and training employees so that they can try to fix problems themselves.
• Testing and repair of equipment and technical devices.
• Maintaining and improving the organization's local networks and servers with branches.
• Performing installations, upgrades, and configurations of used hardware and software.
• Providing solutions and recommendations to avoid problems related to devices and data systems.
• Ensure that data is processed or transferred in accordance with the organization's IT department policy and regulations.
• Supervising the compliance of suppliers with the contracts agreed with the institution, such as development platforms, telecommunications companies, software and systems licenses.
• Perform data backup and system security operations